When you visit the public documentation pages¶
vtks.castlabs.com/docs/ (Staging) vtk.castlabs.com/docs/ (Production)
When you visit the documentation pages of this website we do not store general server log file information, for example like your IP address. For the purposes of maintaining information security and to operate our website safely, we may activate such logging at any time temporarily.
If you give your consent, we will use Google Analytics for statistical purposes and let following third-parties route resources to you:
Please refer to Google Analytics below for more information.
When you log in to the Video Toolkit Service¶
vtks.castlabs.com/ (Staging UI) vtk.castlabs.com/ (Production UI)
When you log in and use the User Interface of the Video Toolkit, or use the API of this website we do store general server log file information, for example like your username, IP address, API calls, and all logs your calls may produce. We do this for the purposes of maintaining information security and to operate our website and webservice safely, and of course for the purpose of running the service for our customers.
We may use Google Analytics, please refer to Google Analytics below for more information. In order for our user interface to load properly, the following third-parties are involved in routing resources to you:
As such, they are likely to process your device's IP address for the necessary delivery of the resources and security logs but they are not processing this data on our behalf in the sense of GDPR Art. 4.8.
How to access & control your information¶
How to access your information¶
You have the right to request a copy of the information we hold about you. To do so please send an email to firstname.lastname@example.org requesting access to your information.
How to update your information¶
You have the right to update the information we hold about you. To do so please send an email to email@example.com with instructions on what you would like rectified.
How to withdraw from communications¶
You may withdraw from our marketing communications, including our newsletter, by clicking the unsubscribe link in the emails you receive. You may also email firstname.lastname@example.org to request to be removed from communications. You may also withdraw from our Service communication updates, as outlined above, by closing your Service account.
How to remove your information¶
You have the right to have the information we hold about you removed from our systems. To do so please send an email to email@example.com with instructions on what data you would like removed.
Data portability allows you to obtain your personally identifiable information in a format which you can move between service providers. Data portability requests may apply to some of your information, but not all, depending on the data’s specific circumstances. Upon request by emailing firstname.lastname@example.org, we will provide you with relevant personally identifiable information in an electronic format.
How we transfer collected information internationally¶
Our businesses and Services operate internationally. We may process your information outside of the country you reside in to wherever we, or our third-party service providers, operate for the purpose of providing our Services to you. We take appropriate steps to protect your information during transfer. We also use HTTPS encryption for data transmission where available to prevent interception of data across networks.
Transfers within castLabs GmbH & castLabs Inc¶
Information will regularly be shared internally with our staff around the world between our two business units: castLabs GmbH and castLabs Inc. Our worldwide business requires information to be periodically transferred outside of where data is stored for access in countries where we operate (for example, by our staff on a need-to-know basis) for the purposes detailed in this policy.
Transfers to third-parties service providers¶
Third-party service providers described in this policy, which provide services to us under contract in order to run our business processes, may be based in countries that may not have equivalent privacy/data protection laws compared to your country of residence. Whatever country personal data is processed through, we comply with data and privacy laws wherever possible.
We use EU-U.S. Privacy Shield certified service providers whenever possible when we must use services outside of the EU.
Note: As of 16.07.2020, we are actively looking for an alternative transfer instrument with help from our DPO.
Other privacy information¶
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from that demographic and if we become aware that someone under the age of 16 has provided us with personal information we will remove their data from our systems. If you become aware that someone under the age of 16 has provided us with personal information please contact email@example.com.
We encourage you to contact us at firstname.lastname@example.org if you have a privacy related concern. You have the right to lodge a complaint about the improper processing/usage of your personal data by us with our supervisory authority:
Berliner Beauftragte für Datenschutz und Informationsfreiheit An der Urania 4-10 10787 Berlin Phone: 030/138 89-0 https://www.datenschutz-berlin.de
Third-party websites & services¶
Cookies are small files that are often created when you visit a website and which are stored on your device. Cookies are created when you log in to the Video Toolkit website. We use session cookies. A session cookie only lasts for the duration of your usage of our websites. Cookies we use do not contain personal information about you.
These cookies are used to improve services for you in a number of ways, including:
Preventing you from having to give the same information several times during similar tasks Recognising if you have already given a username and password so you don’t need to re-enter them Measuring how people are using our Services which allows us to make future improvements
If you do not wish to accept cookies, you can set your browser to not allow them within your browser software’s settings. Please refer to your browser software vendor for information to see how you can turn off automatic cookie processing.
There are two types of cookie you may encounter when using this site or logging in to this service: first party and third party.
These cookies are our own, and are controlled by us. We have listed each of them below in detail explaining why we use them and how long they will last. None of these cookies contain personal information.
|Name||Description||Expiration||Where it’s used|
|hasConsent||Stores your choice to accept cookies for Google Analytics||30 days||Public documentation pages|
|sessionid||Identifies users and grants access to the API or the User Interface after authenticating against the DRMtoday CAS||Session||When logging into Video Toolkit UI|
These cookies are generated from other companies’ internet tools which we are using to enhance our websites. As we use a number of suppliers who may set cookies on their websites’ behalf, we do not control the dissemination of these cookies. You should check third party websites for more information pertaining to their cookies and their use.
We have listed third party cookies used below explaining why they are used.
|Provider||Name||Description||Expiration||Where it’s used|
|Google Analytics||_ga||Used to distinguish users||2 years||Across our websites|
|Google Analytics||_gid||Used to distinguish users||24 hours||Across our websites|
|Google Analytics||_gat_UA-########-#||Used to throttle request rate||1 minute||Across our websites|
If you have any questions about this policy, please contact us at:
castLabs GmbH Wilhelmine-Gemberg-Weg 5-7 10179 Berlin, Germany email@example.com
Data protection officer¶